Do I need to pre-authorise my treatment?
We must pre-authorise any of the medical treatments listed below before you have receive it.
Before you have any of the medical treatments listed below, we must pre-authorise:
- Hospitals costs (e.g., in-patient treatment, hospital accommodation)
- Cancer treatment
- Organ, bone marrow or tissue transplants
- Kidney dialysis
- Reconstructive surgery
- Congenital conditions or hereditary conditions
- Mental health treatment
- HIV/AIDS treatment
- Physiotherapy (after you’ve had 6 sessions)
- Rehabilitation treatment
- Home nursing costs
- Lifetime care (e.g., hospice and palliative care)
- Maternity costs
- Emergency medical evacuation