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About William Russell

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Brexit is happening. William Russell is ready. Find out how we are protecting our customers here.

Explore our global opportunities

Founded in 1992 in Surrey, just outside London, William Russell employs experienced team members in 5 locations around the world (Surrey, Hong Kong, Dubai, Jakarta, Bangkok). We are always looking to add talented people to our teams and you can explore our current vacancies below.

Feel free to contact us  recruitment@william-russell.com

Policy Services Executive

William Russell’s Policy Services Executives are key to delivering an expert, high quality, personal, yet always, professional service.

Key Responsibilities include:

  • Administering Individual applications efficiently and accurately from receipt of application to issue of policy documents
  • Processing midterm adjustments to Individual policies
  • Contacting customers in connection with outstanding payments required and take appropriate action
  • Responding to all written and verbal enquiries from Individual customers
  • Managing renewals of Individual policies efficiently and accurately ensuring maximum retention of business

All applicants must be eligible to work in the UK.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

CLICK HERE TO APPLY

Policy Services Sales and Retention Executive

The objective of the role is to:

  • Provide the best possible customer service in the account management of Corporate Healthcare policies for our portfolio of Corporate customers, and
  • Introduce and sell William Russell protection products and services

Key Responsibilities include:

  • Administering Corporate Healthcare applications efficiently and accurately from receipt of application to issue of policy documents
  • Proactively contacting leads to introduce and sell William Russell protection products and services
  • Processing midterm adjustments to Corporate Healthcare policies as required
  • Responding to all written and verbal enquiries from Corporate customers
  • Managing renewals of Corporate Healthcare policies efficiently and accurately ensuring maximum retention of business
  • Ensuring all sales and related activity are recorded and documented on the company systems

Essential skills include:

  • Experience of working in a sales environment
  • Excellent negotiation skills
  • Customer focused

All applicants must be eligible to work in the UK.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

CLICK HERE TO APPLY

Digital Marketing Lead

We’re hiring a Digital Marketing Executive to join our UK marketing team. We’re looking for someone who can lead a broad spectrum of digital marketing activities.

Aside from managing and reporting on digital marketing channels, you can expect to find yourself prototyping websites, coding webpages & designing digital content, and building applications with our in-house tech platform.

Your goal will be to build a well-calibrated, automated, and highly-targeted digital marketing operation. You’ll report to the Head of Marketing, but your work will be collaborative. You’ll work closely with the Design & Campaigns Executives in the marketing team, and also Business Analysts and Product Managers across the company. We’re looking for someone who’s competent in the basics of digital marketing, but who can demonstrate their rich experience, excitement, passion for tech & digital.

All applicants must be eligible to work in the UK.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

CLICK HERE TO APPLY

Global Campaigns Lead

We’re hiring a Global Campaigns Lead to join the marketing team in West Surrey, UK. We’re looking for someone sharp, analytical, and enthusiastic, who can spearhead a wide range of digital and print campaigns.

We operate in a crowded market, so you’ll be tasked with bringing our brand to life with a series of advertising, PR, and content marketing programmes. You’ll also manage key relationships with strategic marketing partners—including charitable partners and digital agencies.

You’ll become the lead promotor of the William Russell brand, designing and running campaigns across multiple product ranges, target audiences, and locales (including Dubai, Hong Kong, Thailand, Indonesia, and Egypt).

All applicants must be eligible to work in the UK.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

CLICK HERE TO APPLY

Progressive Sales Professionals

William Russell is currently recruiting experienced, progressive and highly motivated Sales Professionals in a number of territories including mainland Europe, Africa, the middle East and Asia Pacific.

This is an excellent opportunity to join an ambitious and dynamic international company that is committed to the IPMI market and plans to establish a stronger and wider footprint across the globe.

You will have leadership credentials or potential, will be able to influence both internally and externally. You will be expected to have big picture perspective, build and grow successful sales capability, and deliver and embed sales best practice.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

CLICK HERE TO APPLY

International Claims Team Manager (Technical)

William Russell’s International Claims Team Manager is key to delivering an expert, high quality, personal, customer focussed claims service.

You will have a deep understanding of claims processes, systems and protocols, as you will be responsible for managing the day to day running of the claims department.

Responsibilities include:

  • Whilst providing excellent customer experience and ensuring a seamless delivery, developing skills and knowledge in the department, to ensure the quality and quantity of work is at an excellent standard.
  • Identifying, suggesting and delivering improvements that will drive cost improvements, improved customer experience and improved efficiency.
  • Developing and managing statistic/trend error reporting, feedback and coaching records, action and remedial plans, and cost impact tracking.
  • Providing training to our emergency assistance provider and being prepared to act as the out of hours referral point.
  • Providing training to our overseas TPA’s as well as conducting audits and being the first point of contact for technical referrals.
  • Being the primary technical referral point within claims.

A detailed knowledge of international private medical insurance claims is essential, alongside team management experience.

All applicants must be eligible to work in the UK.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

CLICK HERE TO APPLY

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