Exciting Career Opportunities Around the World, at a Company with People Who Care

Founded in 1992 just outside London, William Russell now employs almost 100 staff in 4 locations around the world (Surrey, Hong Kong, Bangkok, Dubai). We are looking to add talented people to our teams.

International Claims Executive – Surrey, UK

As part of our commitment to providing the highest levels of service, we require the support of an International Claims Executive in our Claims Department.

William Russell International Claims Executives are key to delivering an expert, high quality, personal, yet always, professional claims service.

The department is responsible for managing customers medical and travel claims, proactively contacting members, responding to enquires, loading and processing claims and payments, providing assistance, pre-authorisation and communicating coverage.

The International Claims Executive, work in each area of the department, allowing for seamless service delivery.

Objective and experience:

Combine passion, expertise and capability to deliver a high quality, personalised service.

Provide reassurance, empathy and care in all interactions. Maintain professionalism, whilst ensuring that plan terms and conditions are adhered to and all communication is timely and jargon free. Maintain awareness of cultural differences and requirements in various locations.

Work with the department to ensure targets are met and key functions as determined by your manager are fulfilled.

Experience in underwriting for medical insurance products, ideally in the international market. Qualified or working towards ACII.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

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Chief Medical Officer – Surrey, UK

The Chief Medical Officer will provide clinical and regulatory advice and direction to the Underwriting and Claims departments.

Advice may be required at varying times throughout each month and so the successful candidate will need to be on call as well as willing to travel into the office on pre-agreed days.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

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Relationship Manager – Hong Kong

William Russell is currently going through a period of significant positive change and expansion and we are seeking a highly motivated Relationship Manager to develop existing and new distribution relationships throughout the Asia Pacific region.

You will be a self-starter with a positive mindset and the ability to work on your own initiative. You will have a successful track record within one or two insurance organisations where you will have achieved progression and results. You will need to be fluent in speaking English. Cantonese and Mandarin language skills will be a distinct advantage. A job description and salary will be provided during the application process.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

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International Hospital Network Executive – Surrey, UK

Our customers use hospitals and doctors all over the world, and a vacancy has arisen for a Hospital Network Co-ordinator.  Your objective will be to build and maintain a network of high-quality clinics and hospitals in the cities where our clients live, developing solid working relationships with these clinics and hospitals, and negotiating favourable prices rates for William Russell patients.

Please send us your CV, with a covering note, to recruitment@william-russell.com.

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