
Diversity and inclusion strategy at William Russell
We recruit, develop and retain people from a range of diverse backgrounds. We strive to develop a culture where everyone feels welcomed and supported and where the contributions of all team members are recognised and valued. Read more about our strategy here.
William Russell, a family-owned expat insurance provider founded in Surrey, UK, in 1992, is committed to maintaining diversity and inclusion (D&I) strategy companywide. We are turning commitments into action to make real progress toward a more inclusive culture and community.
We have staff in 7 countries, with 20 nationalities and speaking 34 languages. For us, this means that the voice, perspective, and individuality of every employee, partner, and customer matters. Having a workforce that is representative of our members means we can offer the personalised service that has become our trademark in the insurance industry.
The William Russell journey to become a more diverse and inclusive company is led by employees from all levels of the organization – from employees to the leadership team. Meet our team here.

Inez Cooper started William Russell in 1992. We remain a family-owned business, and—despite the male-sounding name—are still powered by women. At William Russell, we know that having a gender-balanced workplace contributes to the diversity of thought we need to best service our members.
Inez Cooper
Founder and Managing Director of William Russell
William Russell remains a family-owned business. Despite its male-sounding name the business is still powered by women; with females making up 62% of the total headcount and 50% of the senior management team.
Alongside healthy female representation in senior positions, William Russell also has a good mix of nationalities and backgrounds amongst its employees. All this helps create a great working environment, which explains why over 20% of employees have been with the business for more than 8 years.

“I joined William Russell five years ago and I’m proud to be a part of an organisation that promotes diversity and inclusion. Each employee is committed to excellence with emphasis on our core values and ethos of William Russell. I enjoy working for a progressive company that fosters strong work relationship which allows us to execute the best possible service in the market.
Fanny Morgan-Locke
International Claims Executive

“My journey at William Russell has been a growth story since I joined over two years ago. Every project has brought a new opportunity to learn and grow as a professional. I feel a sense of respect, support, and guidance to develop creative, inspired designs. Together with my colleagues, we are committed to adding value to the company.