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Member Reviews

What our members
say about us

At William Russell, we like to let our members do the talking. Insurance is about trust, so we believe in being fair and open. This belief informs our idea of healthcare as a partnership between our members and us. By putting our members at the heart of everything we do, we’re creating an insurance experience that’s personal, sustainable & transparent.

William Russell

We’re not just an insurance provider, we're a healthcare partner

Founded by Inez Cooper in 1992, William Russell has grown over the last 30 years from a family-run business to a leading provider of international health, life and income protection insurance. We now have over 80 people in our award-winning team, powering the best experience for our members in more than 150 countries around the world.

What sets us apart is our personal touch. We believe in named account managers, not impersonal call centres, and straight, honest communication rather than pages of small print. We are a boutique insurance provider, fully independent, and free from the demands of shareholders or investors. Our only obligation is to you.

That’s the William Russell difference.

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4.4 Based on 1325 member reviews

What are our members saying about us?

Regulated by the FCA & FSMA – we’re regulated by the Financial Conduct Authority in the UK and the Financial Services & Markets Authority in Belgium.