UK Health & Protection Awards 2023
Shortlisted for Best International Individual Health Insurance Provider and Best International Group Health Insurance Provider.
These awards celebrate excellence in professional standards and innovation shown by intermediaries and providers to individuals and corporate customers across the disciplines of private medical insurance, wellbeing and financial protection.
Feefo Platinum Trusted Service Award 2023
This award is the most prestigious of the Trusted Service Awards, only given to companies that deliver the very best for their customers and place them at the heart of everything they do – year after year.
Best International Individual Healthcare Provider
William Russell have been named “Best International Individual Healthcare Provider” at the 2022 UK Health & Protection Awards.
The awards celebrate excellence in professional standards and innovation shown by intermediaries and providers to individuals and corporate customers across the disciplines of private medical insurance, wellbeing and financial protection.
Retention & Loyalty
Shortlisted for Modern Insurance Magazine’s Insurance CX Awards for Retention & Loyalty.
The Insurance CX Awards recognise and celebrate customer service success in the insurance and broker markets. The Retention & Loyalty category recognises how William Russell inspire customer loyalty through our customer experience and our commitment to strengthen and maintain these relationships.
Outstanding Marketing Team
Finalists at the COVER Magazine Customer Care Awards for Outstanding Marketing Team.
The Customer Care Awards provide a chance to recognise teams who are truly making a difference behind the scenes at insurers and service providers.
Feefo Gold Trusted Service Award 2022
The Feefo Gold Trusted Service Award is an independent seal of excellence. It recognises businesses that consistently deliver a world-class user experience and dedication to providing outstanding customer service.
International Intermediary / Affinity Partner Of The Year
The ITIJ Awards are the leading accolade for the global travel and health insurance industry, rewarding companies that go above and beyond to serve their customers and clients and drive forward positive change in the industry, showcasing excellence and innovation across all sectors that serve global travellers.
Accreditations and Authorisations
What our members say about us
We’re so proud of all our award wins which officially recognise our commitment of putting our members at the heart of everything we do.
But at William Russell, we let our members do the talking. To show you we really mean it, we’ve interviewed expats from around the world who’ve purchased a plan with us to find out more about their experiences.