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Our Medical Network

We have a network of over 40,000 medical providers around the world, and we’re always adding new providers and improving our cashless settlement arrangements for medical treatment. For further details on billing methods, cashless settlement, or to find out if a particular medical provider is part of our network, please speak with a member of our team. We’ll be happy to help!

Direct billing for everyday medical costs across Asia

We offer a fast track claims service for everyday medical costs, whereby you can receive eligible out-patient treatment at participating medical providers and the costs for your treatment will be billed directly to us.

You can find out more about direct billing in your plan agreement. It’s an option on Silver and Gold plans. You’ll need to complete a separate application form if you’d like to benefit from it.

Below you can see all participating healthcare providers offering this fast track claims service.

Find a medical provider


Direct billing for everyday medical costs accepted
For healthcare providers marked with a pink symbol, please read the description against the healthcare providers listed below.

Join the William Russell Provider Network

Please complete the below form, the Network Team will contact you to discuss our onboarding process

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