Fast forward eight enjoyable years and our business continues to develop and grow, with one constant: our members are at the heart of everything we do.
This would not be possible without the focus, expertise, and passion of our team members – past and present.
We have a fantastic team who work together on a day-to-day basis to engender an environment of openness, inclusivity, challenge and change. Development and transformation have become part of our everyday working life.
Head of HR
Everyone is involved with the changes we are making to enhance our proposition, and to further increase the service we deliver to our customers.
Everyone knows how their role fits into the company’s structure and how their work contributes to the success of the company. We all play a role in making William Russell a successful, enjoyable, fulfilling place to work.
The focus on our members – how they engage with us, and their experience of interacting with us – is set at the heart of the work we carry out every day. From Claims to Sales to Marketing to IT, our in-house teams work together to deliver for our members.