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Medical networks you can choose from

Through our partnership with Nextcare, you’ll have access to top hospitals and medical facilities in the UAE and throughout the Gulf region.​

Nextcare medical networks

If you require treatment, you simply need to present your network card at a hospital or clinic within your selected network. The provider will arrange for direct settlement with Nextcare.

You’ll only need to pay if there is an excess or co-pay on the benefit.

There are 6 medical networks to choose from:

  • General Network Plus
  • General Network
  • General Network (excluding Mediclinic City Hospital & American Group)*
  • General Network (excluding all hospitals and clinics in the Mediclinic Group & American Group)*
  • Restricted Network 1*
  • Restricted Network 2*

*On some business plans, these networks are only available with local or regional coverage zones.

The General Network

The general network has a wide range of hospitals, including some of the best hospitals in the region:

  • Cleveland Clinic Abu Dhabi
  • Health Bay Day Surgery Centre/Health Bay Poly Clinics
  • American Hospital & Clinics
  • Mediclinic City Hospital
  • Mediclinic City Group (Park View, Dubai Mall, Welcare, Arabian Ranches etc)
  • Kings College Hospital London
  • Al Zahra Private Hospital Dubai
  • Saudi German Hospital – Dubai, Sharjah & Ajman
  • Medcare Hospital
  • Prime Hospital
  • Emirates Hospital & Clinics
  • Zulekha Hospital – Dubai and Sharjah
  • Al Garhoud Private Hospital Llc
  • Prime Medical Center
  • Al Zahra Private Hospital Dubai
  • Aster Hospital
  • NMC Speciality Hospital
Need to speak to someone about your claim?
If you’re unsure about anything and you’d like to speak to someone, please call our Dubai based team during office hours
(0800-1700, Mon-Fri) on +971 270 8797 – we’re here to help!

Full list of medical networks

Members can simply present their Emirates ID or Health Card to the healthcare provider within the selected network.

The provider will arrange direct settlement with Nextcare. Members only pay if there is an applicable excess or co-payment.

Note: Networks are subject to change. Please check Nextcare’s Network Updates for the most up to date list and use the Lumi app to determine your network access eligibility.

If you need treatment when you are travelling outside of Dubai
Call our 24-hour emergency assistance service and we’ll find you the nearest suitable hospital: +971 4 270 8797

Notes on the health plans

You won’t find complete information for our plans on this webpage, nor the full T&Cs, limitations, and exclusions that would apply if you purchase one. You can find complete information in the schedule of benefits, which we suggest you read together with this webpage. All the benefits on this webpage are per member per policy year, unless we state otherwise. We show the benefit limits in US dollars and AED.

Want to know more about international health insurance?

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