Get a free online quote for expat insurance in Vietnam in less than 60 seconds! We’ll follow up with a call to see how we can help you.
Contact us
You can find our contact details below. When you contact us, you’ll get straight through to someone who can help you. We don’t use impersonal call centres and we won’t pass you from department to department! Our working hours are 6:00am to 6:00pm (GMT), but we’re open 24/7 for emergencies.
Contact details for our teams
In a medical emergency
If you’re experiencing a medical emergency, call our 24-hour emergency medical assistance service on +44 1243 621 155.
Emergency CallEmail us
The quickest way to reach us is by email.
About your claim
claims@william-russell.com
About your plan
contact@william-russell.com
About your renewal
contact@william-russell.com
About your quote
sales@william-russell.com
For a press enquiry
press@william-russell.com
About working with us
recruitment@william-russell.com
Phone us
We know international calls are expensive. So if you prefer, drop us an email with your phone number and we’ll call you! We can also call you via Microsoft Teams.
In a medical emergency
+44 1243 621 155
(Available 24 hours, 365 days of the year)
About your claim
+44 1276 486 460
(Available from 6:00am to 6:00pm [GMT], Monday to Friday)
About your plan
+44 1276 486 455
(Available from 8:00am to 5:30pm [GMT], Monday to Friday)
About your renewal
+44 1276 486 455
(Available from 8:00am to 5:30pm [GMT], Monday to Friday)
About your quote
+44 1276 486 477
(Available from 9:00am to 5:00pm [GMT], Monday to Friday)
Write to us
You can write to us at our head office in the UK. The address is:
William Russell Ltd
William Russell House
The Square, Lightwater
Surrey, GU18 5SS
United Kingdom
Get a quote online
You can get a free online quote in under 2 minutes on quote tool. Once you get a quote, one of our team will contact you to see how we can help.
If you’d rather speak to someone first, email us at sales@william-russell.com or call +44 1276 486 477. The team is available from 9:00am to 5:00pm (GMT), Monday to Friday.
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