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How to make a claim on your health plan

If you would like to speak to someone, please call our Dubai-based team on +971 4 800 4048.

  • Step 1

    Contact Nextcare on 971 4 800 4048 to check if the medical provider you want to use is part of their network,

    Step 2

    Present yout Nextcare card at the reception when you visit the facility so they can contact Nextcare for approval.

    Step 3

    Nextcare will confirm the eligibility under your policy, and the medical necessity of your treatment and issue approval to the provider.

    Step 4


    We will make arrangements directly with the facility to settle all eligible costs.