The TruDoc service includes virtual access to doctors and other medical professionals through the TruDoc smartphone app, with online prescriptions and referrals to specialists.
Convenient, accessible and quality healthcare for you
TruDoc telemedicine services mean our members have access to a 24×7 one-stop-care-destination. Simply download the app for access to this service.
It’s completely free of charge. TruDoc is available to all members, regardless of whether they’re on an individual, family or company plan.
Downloading the TruDoc app gives our members unlimited virtual access to doctors over video call, voice call or live chat.
If you have an international health insurance plan with William Russell, simply download the TruDoc smartphone app free of charge.
Join our growing community
By becoming a registered broker with William Russell you can rest assured you’ve partnered with an independent insurance provider who are big enough to provide world-class protection, but small enough to care.
We offer members international life, health, and income protection with exceptional customer service. We are offering 7.5% discount off all our health plans starting on or before 31 May 2023, with a 3.75% discount at first renewal.
Why partner with us?
William Russell remains a family-owned and run business. That means our responsibility is with our members and partners, not shareholders.
- Responsive: When you call, you’ll get straight through to one of our insurance professionals
- Reliable: Our plans in Dubai are insured by Dubai Insurance and reinsured by the Allianz group; one of the world’s largest insurers
- Fair: We ensure our customers and partners are properly informed about the products we offer. Our staff are sensitive and compassionate, and importantly we will always honour our plan agreements
- Professional: With extensive knowledge of local markets and medical providers, our staff provide the customer care you’d expect from a family-owned company