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What our members say about us

At William Russell, we like to let our members do the talking. Read our reviews from our members around the world.

What is Feefo?

William russell website in tablet and mobile devicesFeefo is an independent customer feedback platform that we use to collect reviews from our members. Feefo contacts our members around the world on our behalf to ensure that 100% of the reviews you see on our website are genuine.


What are our members saying about us?

  • Real members

    All these reviews come from our members, which means you can trust what they’re telling you about William Russell.

    Good or bad

    We show all reviews, whether positive or negative, so you get a balanced view of us

    No editing

    Our reviews cannot be manipulated by us, so what is written is what you see

    Real reviews

    No fake reviews will ever appear on our website

Why are reviews so important to us?

It’s easier to buy expat insurance when you’re well informed. At William Russell, we want to make sure you have all of the information available when you’re making decisions and we see real reviews from real members as one way of demonstrating our excellent member experience. We believe reviews are beneficial for us, whether they are positive or negative as they enable us to continuously improve our service.