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Explore our global opportunities

We have staff all around the world. From Surrey to Jakarta, we’re always looking for talented people below. Explore our vacancies below, or message us directly at recruitment@william-russell.com.

At William Russell we recruit, develop and retain people from a range of diverse backgrounds. We strive to develop a culture where everyone feels welcomed and supported and where the contributions of all team members are recognised and valued. Having a workforce that is representative of our customers means we can offer the personalised service that has become our trademark in the insurance industry. Read more about our commitment to diversity and inclusion.

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SQL Developer

Permanent role

We require a SQL Developer to join our forward thinking, highly experienced team, at an exciting time in our transformation journey.

The role will include the design and delivery of new SQL based solutions to the business, alongside supporting existing functions.

Our ideal candidate will have a strong academic background, ideally educated to degree level or with significant practical experience. A keen interest in Management Information is highly desirable for this role.

Essential skills include being skilled in:

  • Writing and optimizing data extraction scripts from SQL Server
  • Designing insurance illustration documents using Dox42 and SSRS
  • Ensuring performance, security, and availability of databases
  • Preparing and maintaining documentation, for example technical specification data dictionary
  • You will also need to have experience of Microsoft Azure platform and Power BI data analytics

To apply for this opportunity, send your resume and cover note to recruitment@william-russell.com.

International Claims Executive

One-year maternity cover

We are looking for an International Claims Executive who combines passion, expertise and capability to deliver a high quality, personalised service.

Responsibilities include:

  • Whilst providing excellent customer experience and ensuring a seamless delivery, guide customers through the claims process, preauthorise, adjudicate and advise on claims coverage.
  • Ensure claims are accurately processed in the system as per terms and conditions.
  • Ensure all communication with customers is accurate and correctly represents William Russell.
  • Work with local agencies worldwide to make necessary arrangements on admissions when necessary.
  • Provide claims support to our Third Party Administrators (TPAs) in Dubai, Egypt and Indonesia.
  • Negotiate discounts on medical expense with medical providers worldwide, including doctor office, clinics, hospitals etc.
  • Undertake continuous training and highlight where required.

Your previous experience and essential skills will include:

  • Insurance case management experience
  • Health insurance claims experience, desirable but not essential
  • Ability to speak a second language is desirable
  • All round excellent communication skills (empathy, rapport building, influencing, negotiation) including ability to manage challenging communication, achieving desired result.
  • Works well under pressure with excellent prioritisation skills.

To apply for this opportunity, send your resume and cover note to recruitment@william-russell.com.

Business Analyst

Permanent role

We are searching for a Business Analyst with a strong track record of working in an agile environment to join our team. Working within the IT Department to help deliver a variety of software development projects, you will be a technically minded Business Analyst, possessing exceptional people management skills.

Responsibilities include:

  • Functional business analysis/requirements gathering including the creation of user stories, reporting on your findings, and presenting it to the IT Manager
  • Liaising with the build team(s) to articulate requirements and proposed solutions
  • User Acceptance support and training
  • Producing business requirements documentation, which both the customer and technical teams understand

Your experience and certifications will include:

  • BCS/IIBA Certification in Business Analysis
  • Extensive Training & Presentation skills
  • Requirement specification based on Dynamics 365 Architecture/Design/Detailing of process
  • Working according to an agile methodology, planning projects in sprints and writing Epics, Features and User Stories
  • Proficient in using Azure DevOps
  • Must have experience working on large scale Dynamics 365 projects
  • In-depth knowledge of Microsoft Dynamics 365 & Business Central
  • In-depth understanding of Dynamics 365 (Sales, Marketing & Business Central)- Out-of-the-box functionality and limits
  • An understanding of the broader Microsoft stack (PowerApps, Power BI, Common Data Services, Azure, Office 365)

To apply for this opportunity, send your resume and cover note to recruitment@william-russell.com.

Policy Services Executive

One-year maternity cover

We require a Policy Services Executive to join our team in delivering an expert, high quality, personal, yet always, professional service. The department is responsible for providing the best possible customer service in the administration of Individual Healthcare and Protection policies for our portfolio of Individual customers.

Responsibilities include:

  • Processing Individual Healthcare and Protection applications efficiently and accurately from receipt of application to issue of policy documents
  • Reviewing Individual Healthcare and Protection applications for items requiring referral to underwriters and take appropriate action
  • Processing all midterm adjustments to Individual Healthcare and Protection policies
  • Responding to all written and verbal enquiries from Individual customers
  • Process renewals of Individual Healthcare and Protection policies efficiently and accurately ensuring maximum retention of business

Essential attributes and skills must include

  • Outgoing, motivated, has initiative and is enthusiastic
  • Customer focused
  • All round excellent communication skills (written and verbal) to all levels of employees, customers and brokers
  • Excellent prioritisation skills
  • Solution and target driven with a positive approach to clearing work and achieving results

To apply for this opportunity, send your resume and cover note to recruitment@william-russell.com.