The confidentiality of your personal information is a matter that we take very seriously.  Your personal data will be processed by us in accordance with UK and EU Data Protection laws, including the Data Protection Act (1988) and the EU Data Protection Directive 95/46/EC. 

We will use your personal data solely for the purpose of processing your policy and claims.  Your personal information may be passed to the insurers and reinsurers of your plan, to your doctors and other medical professionals involved with your treatment, to our emergency assistance companies and other agents, and to any regulatory body that may require us to disclose it.  In the event of fraud or suspected fraud we reserve the right to pass your personal data to other parties, including but not limited to appropriate law enforcement agencies.  Your personal information will not be disclosed to any other party unless you specifically authorise us to disclose it. 

We do not use tracking cookies.  However, we do use session cookies to help us to retain information from your visits to our website.  We do not track or collect data outside of your user session (the time you spend on our site) and the session cookie is terminated one week after you have left our site. We also use web analytics to track the use of the website by visitors to it. This helps us to identify what products and services may be of interest to our customers and helps us to make improvements. The information we use for this purpose does not include visitors personal details.