Pre-Authorisation is not required in respect of routine out-patient pre-natal appointments. If you have a claim for routine out-patient maternity care, please pay the medical bills and submit your claim to us in the following way:
We will need a fully completed Maternity Claim Form. Sections A and B should be completed by you, and section C must be completed and signed by your doctor.
The fully completed claim form must be sent to us by post together with the original itemised invoices and receipts.
If you receive your treatment within the United Arab Emirates, please send your claim to Dubai Insurance Company. If you receive your treatment elsewhere, please send to our UK office.
Upon receipt of your original claim documents and any other information we may need, we will confirm whether or not your claim is covered by your plan and, if it is, we will arrange reimbursement of all eligible expenses in accordance with the instructions you give us in Section B of your claim form.
If you purchase a maternity package, we will be unable to reimburse you until the delivery has taken place.