International Health Insurance Claims Survey

If we have settled a claim for you recently, don't miss your chance to win $250 worth of amazon.com vouchers by completing the following claims survey.

All completed surveys received between 1st Janaury to 31st December 2010 will be entered into a free prize draw, and the winner will receive an electronic amazon voucher worth $250 in January 2011. Only one survey per claim allowed on claims settled between 1st January 2010 and 31st December 2010.

If you have any further comments then please contact claims@william-russell.com or call +44 (0)1276 486460.

Complete our claims survey for your chance to win a $250 voucher

1. How well do you think the claiming process was explained to you in the documentation you received from us?

2. How easy did you find the claim form to complete?

3. How satisfied were you with the speed of our initial response concerning your claim?

4. How satisfied were you with the length of time we took to settle your claim?

5. How satisfied were you with the service you received from our claims team?

6. If you contacted the Assistance Company on the 24-hour emergency number how satisfied were you with the speed at which they responded to your call?

7. How satisfied were you with the service you received from the Assistance Company?

8. What is your overall opinion of William Russell Limited's level of service?

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