Emergency - What to do
Two easy steps to what to do in an emergency:
Step 1
If you have not already done so please seek professional medical advice locally.
Step 2
Once you have been assessed, or as soon as you know that you need hospital treatment contact the 24hr Emergency Medical Assistance help-line below:
24hr Emergency Medical Assistance help-line provided by Cega:
+ 44 1243 621155
E-mail: william.russell@cegagroup.com
Claims Help-lines
United Kingdom
+44 1276 486460
During UK hours 6am to 6pm, Monday to Friday
claims@william-russell.com
William Russell Dubai
Dubai Insurance Company +971 4 2697708
During Dubai hours 8am to 5pm, Sunday to Thursday (Hours change to 8am-2pm during Ramadan)
sales.dubai@william-russell.com
Contact the Emergency Medical assistance Help-line above if it is an emergency or it is outside these working hours
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