With William Russell, you have the assurance of a reputable UK brand established since 1992, with the international reach of a world-class insurance provider.

Our International Claims Team is staffed by experienced claims administrators and medical support staff. They are on hand to respond to claims from policy holders in Asia Pacific by operating 6.00am to 6.00pm hours, Monday to Friday (UK-time).

Outside of these hours, you will have the benefit of our 24/7 Emergency Assistance Help-line.

The following pages provide you with additional information such as the MM2H visa programme in Malaysia, local emergency services in Indonesia and direct billing in China and Hong Kong.

For more information, please contact your local broker or call us.