We are pleased to announce that the half year results of our health claims survey reveals that 93% of members who returned the form report that they were very or reasonably satisfied with the service they received when making a claim.
We review all your comments, good and bad, and strive to further improve our standards of service with a target of at least 95% by the end of 2009.
If we have settled a claim for you recently, please complete our
short online survey for a chance to
win $250 worth of amazon.com vouchers.