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April 2010

Dear [fullname, fallback=Broker]

 

Dubai-based team expands following 100% renewal of Global Plans

William Russell and Dubai Insurance Company thank our intermediary partners for supporting us with your continued business, and we are very proud that our high-quality products and unparallel levels of service have encouraged this.

Results from the first quarter 2010 show a 53% increase on new group sales compared with the same period in 2009. In addition, we can report that 100% of all company policies have renewed since November 2009.

Complacency, however, is not a word that we are familiar with!

We are building upon the momentum that we have established in the UAE international insurance marketplace, with the appointment of a Corporate Account Manager and the establishment of a Dubai-based claims team.

I have pleasure in announcing our new Corporate Account Manager below, who I look forward to introducing to you soon.

Should you have any queries or concerns, please do not hesitate to contact me.

 

Colin Ward, Business Development Manager
+971 4 2693030 (Ext 102)
colin.ward@william-russell.com

Doreen Mboss, Corporate Account Manager

An expatriate herself, Kenyan born Doreen boasts 5 years of broker-facing health insurance experience, with the last year and a half in the expatriate marketplace. She will be responsible for managing existing corporate accounts with you, to help us both generate opportunities for profitable and sustainable business growth.

Contact Doreen on +971 4 2693030 (Ext 123) doreen.mboss@william-russell.com

 

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Introducing an enhanced claims service to Dubai

You told us that claims settlement outside of the Neuron Network was too slow, and we listened.

Gracia Licayan has joined Eden Malanban to process and pay medical claims locally. This represents a major commitment to the region enabling us to pledge swift claims settlement to all Global Health plan members. Out-patient claims were previously processed in William Russell’s UK-based headquarters.

Individual plan members benefit particularly. They are still free to choose where they are treated, and they can now be assured that their claims will be managed more efficiently in local time-scales and currencies.

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Head Office
United Kingdom
Tel: +44 1276 486477
sales@william-russell.com

Asia Pacific Office
Malaysia
Tel: +6 03 2171 2071
kloffice@william-russell.com

Dubai Insurance Company 
Dubai
Tel: + 971 4 269 3030 ext. 102
sales@globalplans.ae