Contact Us

24/7 Emergency Medical Assistance Help-line

If you are located outside Indonesia contact Cega on + 44 1243 621155
william.russell@cegagroup.com

If you are located in Indonesia contact Global Assistance & Healthcare on 021 299 78920

Claims Help-lines

United Kingdom + 44 1276 486460
During UK hours 6am to 6pm, Monday to Friday
claims@william-russell.com

Dubai Insurance Company +971 4 2697708
During Dubai hours 8am to 5pm, Sunday to Thursday
(Hours change to 8am-2pm during Ramadan)
sales@globalplans.ae

Contact the Emergency Medical Assistance Help-line above if it is an emergency or it is outside these working hours

Offices

William Russell Ltd
William Russell House
The Square
Lightwater Surrey
GU18 5SS
UK

Tel: + 44 1276 486455
Fax: + 44 1276 486466
E-mail: sales@william-russell.com

William Russell Limited is authorised and regulated in the UK by the Financial Services Authority. Registered in England and Wales. Registration number 2687939

Dubai Insurance Company psc
PO Box 3027
Dubai
UAE

Tel: + 971 4 2697706
Fax: + 971 4 2693727
E-mail: sales@globalplans.ae

Policies issued in the UAE are insured by Dubai Insurance Company & administered by William Russell Limited. DIC is registered under UAE Federal Law No. (9) of 1984 Registration No. 4

Need help?

Emergency Assistance

+44 1243 621155

email us

Claims

+44 1276 486460

email us

Sales

+44 1276 486477

email us

Administration

+44 1276 486455

email us

Dubai Insurance

+971 4 2697706

email us

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"Your professional attitude and your daily follow-up during the crisis were well assuring. This has certainly made us feel that my family and I could always rely on you in the future."

Mr A, Dubai