William Russell are specialist providers of international health, life and income protection insurance. Designed exclusively for expatriates and companies who employ expatriate staff, our insurance plans offer wide-ranging benefits, always backed up with the highest standards of customer service.
Internationally renowned, with over twenty years of experience behind us, we protect an ever-growing network of clients across every corner of the globe. We are trusted by expatriates worldwide because our core values are simple:
Honesty and Integrity - Treating clients fairly is at the heart of our business, underpinning everything we do. We take pride in offering clarity and transparency at all times.
Reliability and Efficiency - We understand that our performance can be crucial to a family during a time of crisis, so we strive to continually ensure the highest standards of service, and always put our clients’ interests first.
Dependability and Professionalism - Our uncompromising determination to achieve excellence extends to everything we do. Our team of committed staff are dedicated to upholding our values and maintaining our high standards – our reputation is thanks to their tireless efforts.
Providing high-value, benefit-rich products - Our wide-ranging plans offer valuable benefits to protect individuals and businesses. We constantly think ahead, amending and enhancing our plans to ensure we always have everything covered.
Offer strength and reassurance - We have the financial strength of the Allianz Insurance Group behind us, offering security and enabling us to insure large risks, whilst retaining a caring, highly personalised service. Our business is about protecting our clients, and we are renowned for our commitment to customer care.
As an intermediary and Global Partner, we look forward to building new relationships and opportunities with you. We are completely committed to providing all our Global Partners with exceptional sales support, and will endeavour to support you with the selling of our products through effective communication via regular broker bulletins and updates. Plus, our brand-new Brokernet service boasts an array of useful features, including client application trackers and relevant help sheets.
We always welcome your feedback and suggestions on how to improve our service and products for both you and your clients, and our friendly, experienced broker consultants are on the end of the phone to answer any queries you might have. Our broker consultant team are also happy to arrange face-to-face visits to discuss the products or conduct training, or attend client meetings if required.
"William Russell is a large insurer for us and we like the service they provide"
"I recommend William Russell often. You get a LOT right!"
"Your broker relations are great, I can think of no improvements"
"We really like both your service and your plans"